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I didn’t receive a reset password email when I tried to reset my password.

Answered By: NSO Staff
Last Updated: Jun 16, 2022     Views: 3

For help changing this password, follow the instructions on the Student Help Desk, links for which are located under “Student Technologies” on the student portal, or under “me@CTC” on the college website. The student help desk also displays a link to the Student Password Rest page. Make sure you are checking your personal email account, which is where password-reset instructions are sent. Also, check your Spam or Junk folder for the email. Ensure the correct personal email account is recorded in Banner. Follow the instructions on the Student Help Desk page to update your personal email account.

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